Caley Douglas | South Island Physiotherapy

Hi there! My name is Caley, and I’m the one who keeps everything running smoothly behind the scenes here at South Island Physiotherapy. My journey into this field started over 15 years ago through an active youth filled with sports. That experience, along with my own injury recovery, fostered a deep appreciation for fitness and rehab. It also showed me that I have a real passion for the detailed, organized world of administration, which is the perfect complement to the clinical work we do. With over a decade of experience in admin roles, I specialize in navigating the complexities of third-party billing, including ICBC and WSBC claims, as well as payroll and bookkeeping procedures. But my favourite part of the job, by far, is getting to know our clients and celebrating the incredible things we’re all capable of, no matter where we are in our fitness and health journey. I love being a small part of your story and watching you achieve your goals. Outside of the clinic, you can usually find me staying active. I’m often at the gym, hiking with my dog, or skiing down a mountain. I truly believe in the work we do here, and I’m so proud to be a part of a team that helps people move better and live life to the fullest. I look forward to welcoming you and helping to make your experience with us as seamless and positive as possible.

real reviews from google

Reviews From Our Patients

    
 
 
          Stacey Reay 
 
 
 
 Trustindex verifies that the original source of the review is Google. Professional and personable. Made me feel comfortable and she clearly is passionate about what she does. I came away with understanding and a plan forward.
  
 
         Jenn Vander Haegen 
 
 
 
 Trustindex verifies that the original source of the review is Google. Kevin was awesome! I would definitely recommend him to anyone who is looking for orthotics or just needs a super knowledgeable, kind chiropractor!
  
 
         Claudette Bath 
 
 
 
 Trustindex verifies that the original source of the review is Google. Emily was very friendly, welcoming, and caring . She took the time to listen to my issues and asked the appropriate questions to help her understand how she could best be of help to my needs. Emily physically showed me what exercises to work on to help me with my injury . I felt like I had known Emily for a long time.
She was very thorough and a great listener. I would highly recommend Emily .
  
 
         Robin Roberts 
 
 
 
 Trustindex verifies that the original source of the review is Google. I was very impressed and happy with the insightful information and hands-on work which Emily Ervine so very thoughtfully and clearly provided. The staff greeted me kindly, patiently and with good explanations whenever I had a question.
  
 
         Nick Liu 
 
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommend Emily Ervine! I saw her for an arm issue related to golf and had a great experience. She did a very thorough assessment, used IMS/dry needling, and gave me specific exercises tailored to my situation. I noticed a significant improvement right away.

Emily is an excellent communicator and her golf/sports background was a huge plus — she immediately understood how my injury related to my swing and what I was trying to get back to. The whole treatment plan felt very personalized and practical. One of the best physio experiences I’ve had.
  
 
         Rick Ashlee 
 
 
 
 Trustindex verifies that the original source of the review is Google. Visit with Joseph amazing  😀👍
  
 
         Alyssa Jean Klazek 
 
 
 
 Trustindex verifies that the original source of the review is Google. Keaton Eccleston knows what's up. I learned so much and feel very prepared to continue forward sustainably.
  
 
         David Kim 
 
 
 
 Trustindex verifies that the original source of the review is Google. Chris V. was an amazing therapist and understood the complex problems I have had. His consultation and initial treatment was so helpful and confirmed the issue I had.

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888 Short Street, Victoria, BC V8X 2V5 – conveniently located in Saanich, across from Uptown Mall, with free on-site parking.

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