Caley Douglas | South Island Physiotherapy

Hi there! My name is Caley, and I’m the one who keeps everything running smoothly behind the scenes here at South Island Physiotherapy. My journey into this field started over 15 years ago through an active youth filled with sports. That experience, along with my own injury recovery, fostered a deep appreciation for fitness and rehab. It also showed me that I have a real passion for the detailed, organized world of administration, which is the perfect complement to the clinical work we do. With over a decade of experience in admin roles, I specialize in navigating the complexities of third-party billing, including ICBC and WSBC claims, as well as payroll and bookkeeping procedures. But my favourite part of the job, by far, is getting to know our clients and celebrating the incredible things we’re all capable of, no matter where we are in our fitness and health journey. I love being a small part of your story and watching you achieve your goals. Outside of the clinic, you can usually find me staying active. I’m often at the gym, hiking with my dog, or skiing down a mountain. I truly believe in the work we do here, and I’m so proud to be a part of a team that helps people move better and live life to the fullest. I look forward to welcoming you and helping to make your experience with us as seamless and positive as possible.

real reviews from google

Reviews From Our Patients

    
 
 
          Andrew 
 
 
 
 Trustindex verifies that the original source of the review is Google. Top notch clinic. I have been seeing Alec since before this clinic opened and have always had great professional service and treatment. My son has started working with Keaton and he too has been amazing. I would recommend this clinic to anyone.
  
 
         Amy Sloma 
 
 
 
 Trustindex verifies that the original source of the review is Google. Dr. Kevin Sommerfeldt was very thorough in assessing my foot mechanics and gait in determining whether orthotics would be the right choice for my foot pain. Punctual and polite. Reception was also helpful and friendly.
  
 
         Heather Remacle 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had many years of sore and immovable shoulder and back muscles that my RMT eventually told me to try physio/IMS. I found South Island’s location super convenient and have been a client for several years now given the excellent care from Jason and welcoming atmosphere of the team. My RMT  saw a difference right away and I consider this professional service an essential part of my health and wellbeing.
  
 
         Cody Pytlak 
 
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommend Jennifer to anyone looking for a detailed, communicative, and compassionate physiotherapist, as my experience with her has been exceptional.

When diagnosing my injury she clearly explained her assessment, likely and typical causes, and her approach for treatment. She put together an achievable recovery and treatment plan that fit my daily / weekly exercise and activity routines, as well as longer term fitness goals. Jennifer provided feedback and support over several weeks, and adjusted the recovery plan based on my progress.

Her background and knowledge of running was also very helpful and informative when prescribing exercises and movements to help with a return to run program.

Reception staff are all super friendly too!
  
 
         Carolyn S 
 
 
 
 Trustindex verifies that the original source of the review is Google. So happy with my appointment yesterday at Southport Island Physio.  Kaitlyn is very kind and really takes the time to listen to all of your concerns.  She has come up with a plan and I am excited to continue seeing her.   It is a great facility with easy parking.
  
 
         Nick Kebalo 
 
 
 
 Trustindex verifies that the original source of the review is Google. Joseph was fantastic with my Daughter, would recommend to anyone.

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888 Short Street, Victoria, BC V8X 2V5 – conveniently located in Saanich, across from Uptown Mall, with free on-site parking.

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