Physiotherapy in Victoria BC
CPTBC-Registered Physiotherapists
5-Star Google Rating
Locally Owned
Direct Billing: ICBC & WorkSafeBC
Integrated Health Team
From Pain and Limitation to Thriving
We are a CPTBC-registered physiotherapy center in Victoria, BC, located at 888 Short Street near the Uptown Mall. Our team of physiotherapists delivers evidence-based, holistic care, treating not just the presenting injury, but the physical, sleep, and lifestyle factors that shape how the body heals. Recovery here follows a clear arc: symptom management, physical adaptation, and functional revelation. The goal is durable results, not short-term relief. If you are searching for a physiotherapist in Victoria, BC who takes your long-term healthspan seriously, this is where that work begins.
Why Patients Choose Us:
Credentials and Clinical Standards
CPTBC-Registered Physiotherapists
Every physiotherapist on our team holds active registration with the College of Physical Therapists of BC. Registration is verifiable through the CPTBC public registry, giving you confidence that your care is delivered by a qualified and accountable practitioner.
5-Star Google Rating, 250+ Patient Reviews
We hold a 5-star rating based on more than 250 verified patient reviews, reflecting a reliable clinical experience across a wide range of conditions and patient types.
National Clinical Leadership
Our co-owner Jason Nenzel serves on the Board of Directors of the Canadian Physiotherapy Association (CPA). This national-level credential informs our standard of care and reflects the depth of professional engagement behind our team.
Direct Billing: ICBC and WorkSafeBC
Motor vehicle accident and workplace injury patients receive direct billing to ICBC and WorkSafeBC. We navigate the claims paperwork on your behalf, so the focus stays where it belongs: on your recovery.
Locally Owned by Practising Clinicians
We are co-owned by Jason Nenzel, Colin Beattie, and Alec Myring. All three are practising physiotherapists who see patients regularly. Clinical decisions are made by the people delivering care, not a layer removed from the treatment room.
Physiotherapy Services in Victoria, BC
Manual Therapy
Manual therapy involves hands-on treatment of joints, muscles, and connective tissue using mobilization, manipulation, and soft tissue techniques. Our physiotherapists pair manual therapy with progressive exercise to build on session gains and produce lasting changes in movement and pain.
Intramuscular Stimulation (IMS) / Dry Needling
IMS (Intramuscular Stimulation) uses fine acupuncture needles to target trigger points within muscles and surrounding tissue. All owners hold formal IMS certification and apply this technique for chronic muscle tension, nerve-related pain, and presentations that have not responded to conventional physiotherapy alone.
Shockwave Therapy
Extracorporeal shockwave therapy (ESWT) delivers targeted acoustic energy to stimulate tissue repair in tendons and ligaments. We use shockwave for plantar fasciitis, Achilles tendinopathy, tennis elbow, and calcific tendinitis, and include it in standard physiotherapy session fees at no extra charge.
Progressive Exercise Rehabilitation
Exercise is the foundation of lasting recovery at our clinic. Every patient receives a personalized progressive exercise program graded to their current capacity and advanced as rehabilitation progresses, building genuine resilience, not just short-term symptom relief.
Pelvic Floor Physiotherapy
Pelvic floor physiotherapy addresses dysfunction in the muscles, connective tissue, and nerves of the pelvic region. We offer this specialized service for conditions including pelvic girdle pain, urinary incontinence, pelvic organ prolapse, postpartum recovery, and pregnancy-related pelvic discomfort. Assessment is thorough, treatment is progressive, and our approach reflects the same evidence-based philosophy applied across all services.
Spinal Manipulation and Joint Mobilization
Spinal manipulation and joint mobilization address restricted movement and pain in the spine and peripheral joints. These techniques are applied following a thorough assessment, integrated with exercise rehabilitation, and adapted to each patient’s presentation and goals. Both acute and chronic conditions respond well to this approach.
ICBC and Motor Vehicle Accident Physiotherapy
Motor vehicle accidents produce complex injury patterns, including whiplash, soft tissue damage, and delayed-onset chronic pain. We support ICBC-funded rehabilitation from initial assessment through to full functional recovery, with direct billing managed by our team so patients can focus on getting better.
WorkSafeBC Physiotherapy
Workplace injury patients covered under WorkSafeBC have access to rehabilitation with direct billing handled by our team. We support occupational injury assessment, return-to-work planning, and full functional restoration.
Sports Physiotherapy and Performance Rehabilitation
We support athletes at all levels, from competitive youth athletes to recreational adults returning from injury. Strength and conditioning is integrated into sports-specific rehabilitation, extending care beyond injury recovery to performance optimization and long-term injury prevention.
Conditions Our Physiotherapy Team Treats
The South Island Physio team has experience treating a wide range of musculoskeletal and orthopedic conditions, including:
- Back and neck pain
- Rotator cuff injuries
- Tendinopathy (Achilles, patellar, tennis elbow)
- Plantar fasciitis
- Carpal tunnel syndrome
- Arthritis
- TMJ dysfunction (temporomandibular joint)
- Vertigo and vestibular conditions
- Post-surgical rehabilitation
- Motor vehicle accident injuries (ICBC-funded)
- Pregnancy and postpartum conditions
- Scoliosis
- Bursitis
- Chronic pain
For conditions not listed here, call us at (778) 433-4900 to confirm whether physiotherapy is appropriate for your situation.
Why Victoria Patients Choose South Island Physio
A Holistic, Solutions-Focused Approach to Recovery
Our model moves patients through three clear stages: symptom management, physical adaptation, and functional revelation. Treatment considers the full picture of your health, including physical, sleep, and mental health as factors in how the body responds and recovers. Passive treatments have a role early in recovery, but progressive exercise and patient education drive lasting results. The measure of success is what you can do after treatment, not just how you feel during it. Durable results are the standard, not a side effect.
Clinical Leadership at the National Level
Jason Nenzel’s position on the CPA Board of Directors connects our clinic to the highest tiers of clinical standards in Canadian physiotherapy. The research, professional frameworks, and practice guidelines that shape the profession nationally inform how our team operates.
IMS Certification and Strength and Conditioning Integration
All owners and the majority of associate physiotherapists hold IMS certification and bring a strength and conditioning background that shapes our performance rehabilitation approach. For patients who have plateaued with conventional care, or who carry performance goals alongside injury recovery, this combination produces a qualitatively different outcome.
An Integrated Team Under One Roof in Saanich
Physiotherapy at South Island Physio is supported by registered massage therapy, kinesiology, and chiropractic care. Internal referrals happen on clinical grounds. As a locally owned clinic operated by its co-founding physiotherapists, our team at 888 Short Street maintains a direct focus on patient outcomes.
A Track Record Patients Trust
More than 250 five-star Google reviews reflect consistent, evidence-based care delivered across a wide range of patients and conditions.
What to Expect at South Island Physiotherapy
Initial Assessment
Your first appointment begins with a one-on-one assessment. Your physiotherapist takes a full history, evaluates your movement patterns, strength, and functional capacity, and identifies the root causes behind your presenting condition. The assessment goes beyond the symptom location; the aim is to understand your full physical picture before treatment begins.
Personalized Treatment Plan
Following assessment, your physiotherapist builds a treatment plan centred on your specific goals. Whether you are navigating an ICBC claim, recovering from surgery, returning to sport, or managing a chronic condition, the plan will be transparent: you will understand what is being treated, why each element is included, and what progress looks like.
Active Treatment
Appointments at South Island Physio integrate manual therapy, progressive exercise, and specialized techniques such as IMS or shockwave therapy where clinically appropriate. As your capacity improves, the program advances. Treatment here does not stay static because recovery should not either.
Progress Review
Progress is assessed at regular intervals using objective outcome measures. If you are not responding as expected, the plan is adjusted. Your physiotherapist monitors results, not just how you feel at the end of a session.
Discharge and Independent Management
When you reach your goals, discharge is deliberate and planned. You leave with a clear understanding of your condition, a maintenance or performance program, and the tools to take charge of your health independently. The aim is to move from pain and limitation to thriving, and to give you the education and capacity to stay there.
Serving Saanich, Victoria, and the Surrounding Region
We are based at 888 Short Street in Saanich, near Uptown Mall, accessible from across Greater Victoria and the surrounding municipalities. We regularly see patients from Cordova Bay, Oak Bay, Esquimalt, View Royal, Langford, and Central Saanich.
Areas we serve:
- Saanich
- Oak Bay
- Esquimalt
- Langford
- Colwood
- Cordova Bay
- Central Saanich
- View Royal
- Sidney
- Metchosin
FAQs: Physiotherapy in Victoria BC
Do I need a referral to see a physiotherapist?
No referral is required to book with us. You can book directly online or by calling (778) 433-4900. Note that some extended health benefit plans require a physician referral for reimbursement, so it is worth checking with your insurer before your first appointment.
Does MSP cover physiotherapy in BC?
Standard MSP does not cover physiotherapy for most BC residents. However, BC residents who qualify for MSP Supplementary Benefits, based on a household income under approximately $42,000, receive $23 per visit toward physiotherapy, chiropractic, massage therapy, and acupuncture, up to a combined 10 visits per calendar year. Note that many Victoria clinics are opted-out of MSP billing, meaning the $23 contribution is reimbursed directly to the patient rather than billed at the clinic. For most patients, physiotherapy costs are covered through extended health benefits. ICBC and WorkSafeBC patients pay nothing out of pocket for covered treatment. Call (778) 433-4900 to discuss your coverage before booking.
Does South Island Physiotherapy offer direct billing?
Yes. Our physiotherapists offer direct billing to ICBC and WorkSafeBC for motor vehicle accident and workplace injury claims. For extended health benefits, billing support varies by insurer. Below is a list of extended health insurers for which direct billing is currently available.
- Alberta Blue Cross
- Belairdirect
- CanadaLife
- Chambers of Commerce
- CINUP
- ClaimSecure
- Coughlin & Associates
- Cowan
- Desjardins
- Empire Life
- Equitable Life Canada
- First Canadian
- GMS Carrier 49 & 50
- GreenShield
- GroupHealth
- GroupSource
- Industrial Alliance
- Johnson Inc
- Johnston Group Inc
- Manion
- Manulife
- Maximum Benefit
- Medavie Blue Cross
- Pacific Blue Cross
- People Corporation
- RWAM
- Simply Benefits
- SSQ
- SunLife
- Veterans Affairs Canada
- RCMP
- Canadian Armed Forces (direct referral only)
What does physiotherapy cost in Victoria BC?
South Island Physiotherapy charges $135 for an initial 45-minute assessment and $200 for an initial 60-minute complex assessment. Follow-up sessions range from $126 (30 or 45 minutes) to $175 (45 minutes). Shockwave therapy is included in all physiotherapy session fees at no additional charge. Most extended health plans cover part or all of these fees, depending on your annual benefit limit. ICBC and WorkSafeBC patients pay nothing out of pocket for covered treatment.
What conditions do your physiotherapists treat?
We treat a broad range of musculoskeletal and orthopedic conditions: back and neck pain, rotator cuff injuries, plantar fasciitis, Achilles tendinopathy, tennis elbow, arthritis, TMJ dysfunction, vertigo, post-surgical rehabilitation, and motor vehicle accident injuries. If you are unsure whether a Victoria BC physiotherapist can help with your condition, call (778) 433-4900.
How long does physiotherapy take to work?
Recovery timelines vary by condition, severity, and how consistently you engage with your rehabilitation program. Acute injuries often show meaningful improvement within four to eight sessions. Chronic conditions typically require longer treatment arcs. Your physiotherapist will set realistic expectations at the initial assessment and build clear progress milestones into your plan from the start.
What makes South Island Physiotherapy different from other Victoria clinics?
We offer integrated care: physiotherapy, registered massage therapy, kinesiology, and chiropractic under one roof. We are co-owned by practising physiotherapists, including Jason Nenzel, who holds a Board of Directors position with the Canadian Physiotherapy Association. Alec Myring’s IMS certification and strength and conditioning background add a performance rehabilitation depth that most Victoria physiotherapists do not offer. Our philosophy is solutions-focused rather than symptom-focused, with the aim of durable results and long-term patient independence.
Does South Island Physio offer ICBC physiotherapy?
Yes. We provide ICBC-funded physiotherapy for motor vehicle accident injuries, including whiplash, soft tissue injuries, and chronic pain that develops after an accident. We handle direct billing to ICBC and guide patients through the claims process from initial assessment to discharge. Call (778) 433-4900 to book your first appointment.
Physiotherapy Pricing in Victoria, BC
We publish our physiotherapy session rates below. Shockwave therapy is included in all physiotherapy fees at no additional charge.
Initial Physiotherapy Assessments
Initial Assessment, 45 min (includes shockwave): $135. Recommended for acute, single-region presentations.
Initial Assessment, 60 min (includes shockwave): $200. Recommended for complex or multi-region presentations.
Return and Follow-Up Physiotherapy
Return Patient Assessment, 45 min (includes shockwave): $126
Follow-Up, 30 min (includes shockwave): $126
Follow-Up, 45 min (includes shockwave): $175
Coverage and Direct Billing
Most of our patients access care through extended health benefits, ICBC, or WorkSafeBC. Your out-of-pocket cost depends on your plan's physiotherapy benefit and the session length you choose. ICBC and WorkSafeBC patients pay nothing out of pocket for covered treatment.
to Get Back to Your Best Self?
Our registered physiotherapists in Victoria BC build personalized plans grounded in evidence and focused on durable results. Whether you are recovering from injury, managing a chronic condition, or working toward a performance goal, we will help you move from pain and limitation to thriving.
